FAQs
1
What payment methods do you accept?
We accept all major credit cards, PayPal, Venmo, Google Pay, and Venmo though our online portal. If you would like to pay via check or ACH, please select Offline Payment during checkout and call us at (803) 367-1016 right away. Note that products will not be shipped until payment is received.
2
How are orders shipped?
We typically ship via United Parcel Service (UPS) from our location in South Carolina Monday-Thursday each week.
3
When will my order ship?
Orders are shipped within five (5) business days after the order is placed and paid. Orders typically ship via UPS Monday-Thursday each week. You will be notified of the tracking number and shipment details via email after your order ships.
4
Where do you ship?
We ship to all US states and territories, Canada and Australia.
5
What is your return policy?
We do not accept returns for any reason. If there is an issue with a product or an error made in order fulfillment, please contact us at (803) 367-1016 within 5 days of delivery for assistance.
6
What is your cancellation policy?
Orders may be cancelled provided it has not yet been shipped. A 25% restocking fee will be applied to all cancelled orders.
7
Will you sell or share my personal information?
The information you share with us will be used to fulfill your order and / or communicate with you regarding your order. We will not share your information with any other party for any reason without your written permission. You can read our full privacy policy on our website here: https://www.blucuresc.com/privacy-policy
8
Do you have any quick tips for Clean Armor product application?
Yes, we do! You may review and print our quick tips sheet here: https://www.blucuresc.com/_files/ugd/685c06_2f5c040a500840069e55b47058284ed4.pdf